TERMS AND CONDITIONS:

Welcome to our Aquad Yamaha (virtual desk). If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Aquad Ventures Private Limited's relationship with you in relation to this website.

The term "www.aquad-yamaha.com" or "us" or "we" refers to the owner of the website; whose registered office is at: 

Corporate Office: 1B, Bechulal Road, Entally, Kolkata

Dealership Unit: 27/1, B.T Road, Kamarhati, Kolkata and registered business name is "Aquad Yamaha" The term "you" refers to the user or viewer of our website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

  • Your use of this website and any dispute arising out of such use of the website are subject to the laws of the India.

ERRORS

  • In the event that a product is mistakenly listed at an incorrect price, Aquad Yamaha reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, or for orders in which the total has been calculated incorrectly. Aquad Yamaha reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

WARRANTY

  • Yamaha Standard warranty applies on our products, however the purchaser has deliver the product with the original invoice to us at their own cost. Aquad Yamaha cannot assume any responsibility for personal injury, labor or other injury arising out of the use of any product manufactured or sold. Aquad Yamaha shall not, under any circumstances, be liable for any special, incidental or consequential damages, including but not limited to damage or loss of goods or claims of customers of the purchaser which may arise and or result from the sale, installation or use of these products. By purchasing, using, or installing the product, the purchaser agrees to all of these terms.

PRIVACY POLICY:

You can reach us at our postal address: 27/1, B.T Road, Kamarhati, Kolkata - 700058, West Bengal, India

You can reach us via email at: info@aquad-yamaha.com

You can reach us via telephone at: 03364508998 with extension 6922 / 6933

 

We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make the site easier for you to use by not having to enter information more than once.

  • Help you quickly find information, products, and services.

  • Help us create content that is most relevant to you.

  • Alert you to new information, products, and services that we offer.

Like many sites, the Site employs cookies and web beacons to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

  • Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the site.  Cookies do not and cannot infiltrate your hard drive or access a User's confidential information; our cookies are not "spyware."

  • Web beacons assist in delivering cookies and help us determine whether a web page on the site has been viewed and, if so, how many times. For example, any electronic image on the site, such as a product image, can function as a web beacon.

  • We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

  • Aquad Yamaha utilizes several Google Analytics products, including remarketing with Google Analytics, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting.  Visitors may opt out of of these features through Ads Settings, Ad Settings for mobile apps, Google's opt-out browser, or other available methods.

As is true of most websites, the site server automatically recognizes the Internet URL from which you access the site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.  We will not share this phone number with any third parties (outside of our payment processors: Google, PayPal & Wix stores) unless permission is explicitly granted.

You may choose to submit a product review or participate in our Q&A section on product pages. If you choose to do so, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review or comment without disclosing any personal information.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests using the contact information found at the top of this Privacy Page.

Upon request we may provide site visitors with access to all information that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries).

With respect to security; we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. 

If we change or update this Privacy Policy, we will post changes and updates on the site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us using the information stated above.

The bottom line: Feel secure in shopping with us at aquad-yamaha.com

 

RETURN POLICY:

Refund Policy

  • Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.

  • Once your return is received and inspected by us (usually within 24 hours of receipt), your refund will be credited back to your website account, not your bank account. We dont offer refunds, so you may use the same amount for some other purchase on the website. For this benefit, you must register yourself before commencing any purchase.

  • Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact our offline assistance over the phone at 03364506933 on where/how to get your return order back to us.

 

Return Shipping Options

  • For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.

  • All shipments must be made prepaid; packages shipped COD will be rejected.

  • Any Refused, Undelivered, or Abandoned package will be subject to a Service Fee, which shall be debited to your registered account.

 

Exchanges

  • No exchange of product is allowed. Goods once sold can not be returned back or exchanged. Please visit your nearest dealership to claim warranty. Please go by the warranty policy as mentioned in the website.

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Order Cancellation / Modifications

  • Orders cannot be modified or cancelled once placed.

 

Damaged Goods:

  • Please let us know ASAP if any goods arrive damaged. Please keep all original shipping containers and take pictures if possible. Damaged goods claims are handled through the shipping carrier. We will assist our customers in these claims. We only ask that customers be patient as sometimes this process can take longer than usual!

 

Returns Process:

  • Send an email to spare-parts_billing@aquad-yamaha.com with the reason of return

  • Send it via courier to our address - Aquad Yamaha, 27/1, B.T Road, Kamarhati, Kolkata - 700058, West Bengal, India.

  • Email us the tracking information

  • We will then get back to you!

Please retain your return tracking information. Aquad Yamaha / aquad-yamaha.com is not responsible for packages lost during return shipment. You will receive a confirmation email from aquad yamaha when your return is processed.

OFFER ZONE
 

Terms & Conditions:

  1. Offer applicable for purchase under 100% Cash/Card/Cheques/DemandDraft/PayOrder etc.

  2. Offer is applicable for purchase under Finance schemes on any of our partners from HDFC Bank Limited, Tata Capital Financial Services Limited, Pooja Finelease Limited etc.

  3. This Offer is available to all Facebook users who liked & followed our Facebook Page (Aquad Yamaha), an social networking initiative under Aquad Ventures Private Limited, AVPL(In)

  4. This offer is a limited period offer and is applicable only for the Facebook registrations & users.

  5. There will be only 1 coupon per Facebook ID & Device ID during the entire duration of the offer that should be redeemed from our website (www.aquad-yamaha.com)

  6. The coupon code (Diwali_SF10) will only be visible inside the Facebook event page and will not be shared through any other medium.

  7. Users need to redeem the code through our website on the followed web front:http://www.aquad-yamaha.com/offer-zone nd 

  8. Customers shall be subjected to deduction of applicable taxes, duties and or levies as per the Terms and Conditions of the respective model of scooter. 

  9. The campaign is valid till 23rd October 2016. 100% payments on products has to be made on or before 8pm of 25/10/2016.

  10. This offer is being made purely on a "best effort" basis and participation of customers who have booked before 2nd of October will be invalid.

  11. In case of assistance/query pertaining to redemption of coupons / failed transactions - please email to sales@aquad-yamaha.com. In case of any other issue, please email toinfo@aquad-yamaha.com

  12. The decision of AVPL(In) in respect of all transactions under this offer shall be final and binding and no correspondence shall be entertained in this regard.

  13. AVPL(In) reserves the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this offer or any part thereof at its sole discretion at anytime during its validity as may be required in view of business exigencies and/or changes by regulatory authority and/or statutory changes and shall be binding on the customer.

  14. The employees or their families of AVPL(In) shall not be eligible for this offer. 

  15. Participation in this offer shall be treated as unconditional acceptance by the participating User to all the applicable terms and conditions mentioned herein. 

  16. These terms and conditions are governed by Indian Laws. All disputes arising out of this offer shall be subject to the exclusive jurisdiction of courts at Kolkata, West Bengal.

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©Copyrights: 2015 AQUAD VENTURES PRIVATE LIMITED

 (Under sole license agreements with Yamaha Motor Corporation, Japan)